Data Deletion Instructions

Last Updated: June 13, 2026

How to Delete Your Data

We respect your privacy and provide full self-service options to export or delete your account records and stored files at any time.

1. Direct In-App Deletion

You can purge your entire database cache and files directly from the application settings without sending an email request. Follow these steps:

  1. Open Pill Pantry on your mobile device.
  2. Go to Settings (via the gear icon in the header).
  3. Scroll to the Data Controls section.
  4. Tap Delete all my data.
  5. This action immediately:
    • Cancels all on-device reminders and notifications.
    • Clears local browser and device localStorage keys.
    • Deletes synced inventory shelf entries, reminder rules, and logs from our secure servers.
    • Purges your user-uploaded package/label photos from private cloud storage.

2. Permanent Account Deletion

To permanently close your profile authentication record and clean up synced files:

  1. Go to Settings → Account.
  2. Tap Delete Account.
  3. Complete the confirmation steps to authenticate and authorize account deletion. This will permanently delete your login profile and cascade-delete all databases associated with your account on our servers.

3. Manual Request via Email

If you no longer have access to the app and wish to delete your synced records, you may email us:

  • Send an email to: [email protected]
  • Subject Line: Pill Pantry Data Deletion Request
  • In the body of the email, please provide the registered email address associated with your Pill Pantry sync account.

We will verify ownership of the account, process your deletion request, and completely remove your data from our databases and backups within 30 days. We will send you a confirmation email once complete.