Support
Need help with Pill Pantry? We're here for you.
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Response Time
We typically respond within 24–48 hours.
Common Questions
Does the app give medical or clinical advice?
No. Pill Pantry is strictly an organization and inventory manager. It does not provide medical diagnoses, treatment guides, dosage recommendations, or drug safety interaction checkers. For any clinical concerns, check with your clinician, doctor, or pharmacist.
How does barcode look-up work?
When adding a product (over-the-counter or supplement), you can scan its barcode to automatically search public databases. If the product information is retrieved, we'll prefill its details for you. If it's a prescription item or the search yields no results, you can quickly input the details manually.
How do I restore my Pro subscription?
To restore your Pro membership on a new device or after reinstalling, navigate to Settings → Account and tap Restore Purchases. Your active subscription will be checked against the App Store or Google Play Store.
Does Pill Pantry work offline?
Yes! All inventory, shelf management, and reminder checklists work entirely offline. Any items marked "Taken" will locally decrement the remaining stock immediately. When a network connection is available, changes automatically sync with your private backend database (for Pro users).
Pill Pantry is designed to bring calm and organization to your household medicine cabinet. Let us know if you have feedback or feature requests!